Business Development and CRM Administrator

Closing Date: 28-01-2022

Closing Date: 28-01-2022

Reports To: Internal Sales and Business Development Manager

Location: Dungannon

Hours of work: 8:30am – 5:00pm Monday to Friday

Main Purpose

This is a proactive position which requires a focused, motivated and confident individual who will be required to identify and develop new business opportunities, in conjunction with the field sales teams.

The successful candidate will be required to analyse tender enquires received, identify opportunities and submit pricing for key AG products. They will be required to add this data to our CRM system, along with data on behalf of the sales and specification teams in their assigned areas. The successful candidate will also be required to provide support to these teams on a regular basis and will be in constant contact during the week. A knowledge of the construction industry would greatly assist this role.


Key Tasks and Responsibilities:

  • Ensuring the data added to the CRM system is of high quality and meets the companies’ requirements.
  • Identifying and submitting pricing for key products from tender enquires received, bill of quantity’s (BOQ’s) and working drawings etc.
  • Submitting pricing and reply to enquires by set deadlines
  • Identifying potential leads for the sales & specification team via CIS, news articles, LinkedIn etc
  • Producing and extracting reports from CRM/PowerBi
  • Arranging meetings with key decision makers, as and when required
  • Providing daily support to the relevant teams in your assigned region
  • Handling inbound calls for the business, identifying the suitable department for each enquiry
  • Reviewing and approving quick quotes raised by the external sales teams via an online portal in a timely manner
  • Raising formal quotations for external sales teams and customers using AX
  • Attending internal meetings with Heads of Sales and Regional Sales Mangers as and when required
  • Organising sample requests in a professional manner for specifiers, contractors and stockist customers
  • Providing cover to the internal sales team as and when required
  • Any other duties and tasks commensurate with the role and/or as required by your Manager and within capabilities.


The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

The above list is not exhaustive but aims to provide a broad range of duties and key responsibilities of the post.

Employee Specification: Business Development and CRM Administrator


Physical Attributes:

E.g. Appearance, Health

  • Smart business attire

    Medically fit to meet all the requirements of the job


E.g. Qualifications, experience, training

  • A minimum of 5 GCSE’s (or equivalent) at Grade C or above (including Maths and English)
  • At least 1 years’ administration experience in a busy sales office
  • Proficient in MS Office with a good working knowledge of MS Excel and Word
  • Previous experience of managing a CRM system
  • Experience of generating business opportunities
  • Experience of dealing with Architects and Engineers
  • Product knowledge
  • A third level qualification in a business-related discipline


E.g. Communication skills, Organisational skills, Project Management skills.

  • Excellent telephone manner with objection handling skills
  • Persuasive and engaging
  • Excellent written and oral communication skills
  • Ability to recognise commercial opportunities and develop new business
  • IT literate


E.g. Attitude, Reliability, Co-operation

  • Well organised, systematic and enjoys the challenge of sales
  • Enthusiastic, confident and have a desire to succeed
  • Strong networker
  • Positive attitude
  • Self motivated
  • Works well of own initiative
  • Team worker committed to developing teamwork


E.g. Flexibility in hours, Mobility, Time keeping

  • Can travel to and from work areas as and when required

Flexible to work additional hours and make overnight stays away from home, as required

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